At TradiFlow, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, advertising campaigns, or services. If you have any questions about this policy or how your information is handled, please contact us through our Contact page.
Our Privacy Principles
TradiFlow is committed to protecting personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). These principles govern how we collect, use, store, and disclose personal information.
Personal Information
Under the Privacy Act 1988, personal information refers to information or an opinion about an identified individual, or an individual who is reasonably identifiable. This may include:
- Full name
- Phone number
- Email address
- Business name
- Location or service area
- Any other information provided through our forms or communications
Collection of Personal Information
You may browse our website anonymously without providing personal information. However, we may collect personal information when you:
- Fill out a contact form
- Submit a lead form through our advertising
- Book a call or consultation
- Communicate with us via email, phone, or social media
This information is collected so we can respond to your enquiry, provide our services, and improve our marketing and customer experience. We may also collect non-identifiable data such as:
- IP address
- Device type
- Browser information
- Website interaction data
This data helps us improve our website and advertising performance.
Use of Personal Information
Your personal information may be used for:
- Contacting you regarding our services
- Providing marketing or lead generation services
- Responding to enquiries
- Delivering updates about your campaigns or account
- Improving our services and website performance
We will only use your information for the purpose it was collected or closely related purposes.
Disclosure of Information
We will not sell or rent your personal information. Your information may only be shared in the following situations:
Data Security
TradiFlow takes reasonable steps to protect your personal information from loss, misuse, unauthorised access, and disclosure or modification. We implement appropriate digital security measures to safeguard the information we collect.
Access and Correction
You have the right to request access to the personal information we hold about you. If you believe the information we hold is inaccurate or incomplete, please contact us and we will correct it where appropriate.
Cookie Policy
Our website may use cookies to improve your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our website. These cookies may collect information such as:
- Website usage
- Page interactions
- Device and browser information
This data helps us improve website functionality and marketing performance. You can choose to disable cookies through your browser settings, though some website features may not function properly.
Third-Party Links
Our website may contain links to third-party websites. These websites operate independently and have their own privacy policies. TradiFlow is not responsible for the privacy practices or content of these external websites.
Questions about your privacy?
If you have any questions about this policy or how your information is handled, get in touch.