Privacy
Policy

1

Information we collect

When you book a call or fill in a form on our site, we collect details you provide directly — your name, phone number, email address, business name, trade, and any information about your services or goals. We also automatically collect basic technical data such as your IP address, browser type, and how you interact with our pages.

2

How we use your information

We use your information to schedule and confirm your strategy call, send you reminders and follow-ups, deliver the services you've requested, and improve our website and marketing. We may also use it to contact you about relevant offers from TradiFlow.

3

SMS & phone communications

By providing your phone number, you consent to receiving calls and SMS messages from TradiFlow about your booking and our services — including appointment confirmations and reminders. Message and data rates may apply. You can opt out at any time by replying STOP to any text, and we will stop sending you marketing messages.

4

Cookies & tracking

Our site uses cookies and similar technologies to remember your preferences, understand how visitors use the site, and measure the performance of our advertising. You can disable cookies in your browser settings, though some parts of the site may not work as intended.

5

Advertising & analytics

We run campaigns through platforms such as Meta (Facebook and Instagram) and use analytics tools to understand which ads and pages perform best. These platforms may set their own cookies and receive data about your visit, subject to their own privacy policies.

6

Sharing your information

We never sell your personal information. We share it only with trusted service providers who help us run our business — such as our CRM, calendar, email, and SMS platforms — and only so they can perform services on our behalf. We may also disclose information where required by law.

7

Data retention

We keep your information only for as long as needed to provide our services and meet our legal and business obligations. When it's no longer required, we securely delete or anonymise it.

8

Your rights

You have the right to access, correct, or request deletion of the personal information we hold about you, and to opt out of marketing at any time. To make a request, contact us using the details below and we'll respond promptly.

9

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we'll revise the “Last updated” date at the top of this page. We encourage you to review it periodically.

+61 485 025 036 [email protected]